Kelly Schneider is a phenomenal event coordinator – there is no one better than her! She is so friendly and patient. She is attentive to all your needs and never skips a beat. Kelly was our wedding coordinator for our July wedding at the event center. We began working with Kelly over a year in advance of our wedding. She always made time to meet with us and responded to all phone calls, text and emails within less than 24 hours. Most of the time, I received a response in less than one hour! I love that the Backstage offers a coordinator for your event because I could not have planned this wedding without the help and advice of Kelly. In addition to Kelly, there is also a “day-of” coordinator, Erin. Erin was also super friendly and extremely professional. Our wedding was simply amazing – I don’t think we had anything go wrong under Kelly and Erin’s supervision. The venue is gorgeous and so unique! It has two outdoor patios and two large rooms available for rent. The venue is right in the heart of downtown and offers so much beauty, it doesn’t even need decorations! I love that they allow you to bring in any vendor you want instead of being confined to a preferred vendors list. The minimum on the venue was well below that of most making it extremely affordable. They also provide all pricing options upfront so you know exactly what you are getting into – throughout the planning process, Kelly would provide me with updated quotes based on our options. We were able to do tastings and visit the venue as often as we’d like – as long as there wasn’t an event going on, Kelly or another staff member would allow us to go upstairs and check things out. I was overwhelmed by the service and reliability this venue and its amazing staff offer. They were flexible on all of our needs and always found a solution to any dilemma we encountered. One other thing that I thought was incredibly helpful was that the venue will allow you to drop off decorations in advance and the team will decorate your space and takes everything down for you! You don’t even have to take the decorations home with you the night of the wedding, you can pick them up the next day – such a relief that most other vendors do not offer. I could go on and on for days about how pleased I was with our experience with the Backstage Event Center, but it is definitely a place that I recommend to everyone searching for a wedding venue in Cincinnati! This place is the epitome of great hospitality and exceptional customer service! Thank you to Kelly, Erin and the whole team for your unparalleled service!
